Frequently Asked Questions
Question: Does your software cost money?
Answer: Yes. DesktopCatcher is not a free application.
Question: Does my computer need anything special to run the software?
Answer: DesktopCatcher will run on any Windows computer or server. Linux users will need to use Wine in order to run our software and MAC users will need to use Parallels or other virtual desktop software that allows them to run Windows applications. Microsoft .NET Framework 4 is also required for DesktopCatcher to run properly. If your computer does not have this installed then our wizard will automatically install it during the setup process.
Question: How many days can I search deleted domains for?
Answer: The Search Deleted Domains tool allows you to pull and search through lists of upcoming dropping domains for up to 4 days in advance. Along with that, you can also pull and search through older lists of domain that were deleted as far back as 4 years in the past!
Question: Can I download DesktopCatcher directly after purchasing?
Answer: If you purchased the one time payment option (lifetime key) then the answer is Yes. DesktopCatcher will be available for download directly after completing your purchase. However, a registration key will be needed to activate the software. This will be sent to the email you signed up with once your payment has been verified, usually within a couple of hours. Those who purchased the monthly payment option (leased key) will not be able to download the software. Instead, we will setup a virtual private server for you with the software already installed. VPS login details will be sent to the email you signed up with once the server has been setup, usually within a couple of hours. All virtual private servers are accessible using Remote Desktop Assistant. This tool comes with every version of Windows and Linux/Mac users should have a remote access tool available as well.
Question: Which domain registrars are currently supported?
Answer: AJM.Domains, DynaDot, eNom, Gandi, Internet.bs, MijnDomeinReseller, NameBay, NameSilo, OnlineNIC, OpenProvider, and RRPproxy.
Question: Will I receive software updates?
Answer: Yes. All DesktopCatcher licenses come with free lifetime updates. Every time you start the application it will automatically check for new updates. Once a new update is available you will be prompted to download and install the latest version before the software opens.
Question: Can I run multiple copies of DesktopCatcher?
Answer: You can run multiple instances of DesktopCatcher on one computer, but you cannot use the same registration key on multiple computers. Lifetime license key holders can email us to have their registration key reset anytime they wish to move the software from one computer to another. Monthly leased customers are not allowed to move the software from the server that it comes per-installed on. Discounts are available for customers who wish to purchase additional licenses. Contact us if you would like more information about obtaining a second license key.
Question: Is DesktopCatcher guaranteed to drop catch expired domain names?
Answer: Our software does work. However, nobody can guarantee you will be able to catch a domain once it drops. Even the biggest drop catching companies out there like DropCatch, NameJet and SnapNames cannot guarantee this. When an expiring domain drops it then becomes available for anyone to register, first come – first serve! We recommend running multiple registrars to increase your odds of success.