Frequently Asked Questions

Q: Does your software cost money?
A: Yes. DesktopCatcher is not a free application.

Q: Does my computer need anything special to run the software?
A: DesktopCatcher will run on any Windows computer or server. Linux users will need to use Wine in order to run our software and MAC users will need to use Parallels or other virtual desktop software that allows them to run Windows applications. Microsoft .NET Framework 4 is also required for DesktopCatcher to run properly. If your computer does not have this installed already then our installation wizard will be automatically install it during setup process.

Q: How many days can I search deleted domains for?
A: The Search Deleted Domains tool allows you to pull and search through lists of upcoming dropping domains for up to 4 days in advance. Along with that, you can also pull and search through older drop lists from as far back as 4 years in the past!

Q: Can I download DesktopCatcher directly after purchasing?
A: Yes. DesktopCatcher is available for download after purchasing. However, a registration key will be needed to activate the software. This will be sent to the email you signed up with once your payment has been verified, usually within a couple of hours.

Q: What registrars are currently supported?
A: Supported registrars are: AJM.Domains, DynaDot, eNom, Gandi, Internet.bs, MijnDomeinReseller, NameBay, NameSilo, OnlineNIC and RRPproxy.

Q: Will I receive updates?
A: Yes. All DesktopCatcher licenses come with free lifetime updates of the software. Every time you start the application it will automatically check for new updates. Once a new update is available you will be prompted to download and install the latest version before the software opens.

Q: Can I run multiple copies of DesktopCatcher?
A: You can run multiple instances of DesktopCatcher on one computer, but you cannot use the same license key on multiple computers. Discounts are available for current clients who wish to purchase additional licenses so contact us if you would like more information about obtaining a second license key.

Q: Is DesktopCatcher guaranteed to drop catch domain names?
A: Our software does work. However, nobody can guarantee you will be able to catch a domain once it drops. Even the biggest companies out there cannot guarantee this. When a domain drops it becomes available for anyone to register, first come – first serve! We recommend running multiple registrars to increase your odds of success.